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Fairphone 1 maintenance comes to an end

setbacks
Tags: #<Tag:0x00007f9ff7862100>

#212

The parts are no longer produced. So it’s simply not possible to produce the FP1 again. For this reason the FP2 is not compatible. To make it compatible, you are very limited in choosing parts. And then the same thing would happen to the FP2: Parts will no longer be produced and the phone can no longer be supported.


#213

My FP1 battery is inflating, i could not use it anymore.
I am really disapointed to not found any new battery to buy on the fairphone shop !..

I buy the fairphone because you sell the concept of something durable, and that could be repair.

And now after only 3 year i should throw to trash a fairphone just because the battery breakdown … Its sucks.

I keep my old phone 7 year … What difference between fairphone and other compagny if you follow exactly the same issue.

Why create a fairphone 2 when fairphone 1 already give all option necessary.
Durability, mean possibility to repair, but also to not follow all new technical option. Larger screen; better camera etc… Do we really need them for a better world ?

I feel betrayed.

I bough the fp1 to my wife, and this year i hesitate to buy for me the fp2, but i do not cross the river, because it’s too high-end for the use I make. I do not need all this option and to pay such expensive phone. But well i like the concept of durability, so i could decide to finally buy it.

But now i see that i can throw away the fp1 like any other consumer goods, i will reconsider my position.


#214

If I would be in your position, I would check ebay and alike for a cheap FP1 with decent battery and probably other parts too. Supposedly, there will be lots of people selling their FP1 sooner or later.


#215

Please, serve as a model for other OEMs and release the source code for unsupported phones. Let the community continue support for the KitKat port.


#216

I think you need to talk to Guohong for that request They own the source code, I guess…


#217

Here we can read: Long-term software support for Fairphone 1

16 September 2015

Now that Fairphone has control over the Fairphone 1 source code, what’s next? First of all, we can say that we have no plans to stop supporting the Fairphone hardware. We will continue to apply security fixes as long as it is feasible for the years to come. We will also keep exploring ways to increase the longevity of the Fairphone 1.

Over and over again: Very unclear information. It’s so sad and not fair!


#218

Do not throw it away. The parts can still be used.


#219

You quote a blog of almost 2 years old which states exactly that they kept their promises. I added some emphasis so it is easier to read and understand that no promise was broken and communication was actually pretty consistent.

Let me translate for you:
2015: We will try to achieve A.
2017: We have tried to achieve A, but we now have to admit we can’t.


#220

What in the world can you get hung up on about the text you quoted there?

Everything in that text is true, clear, not a promise and still they delivered on everything they said there.


#221

Wait, the blog entry was on 16th September 2015 - last upgrade for FP1 to version 1.8.7, Kola Nut was in August 2015. Is that what you understand under “for years to come” ? Not me.

But my point was about software. In the blog post it is stated that “Fairphone has control over the Farphone 1 source code” (as I understand Fairphone has the full license). But when the community asks to make it Open Source we can read that Fairphone isn’t allowed to do so. Is this clear information? In my opinion not.


#222

“Control” means that they can modify it. It doesn’t mean that they can redistribute the source code (as in “make it public”).


#223

Did you leave the first part of that sentence out on purpose or by mistake?

as long as it is feasible for years to come.


#224

Chris Trothen
Jul 21, 00:22 CEST

I have been satisfied with my FP1 which has continued to work without problems for me. I understand your business issues.
I notice that in comments that the battery has been reported as a common problem area.
I would think that a supply of these would be an exception to your future no spare parts. (there seems to be a need and a market here, no tech development needed, just some production - it should be cost neutral. You could included the handling cost in the price and everyone would be happier)(You could even add a few euros profit to help out, and no one would complain)


#225

@Douwe you may read how many FP1 users wish to have a new battery for their FP1, so i wonder why does FP not produce some new batteries.
I am sure FP would find a partner, may be the FP2 producer would be willing to make some batteries may be also a new screen.

I know it’s not possible to support FP1 for 10 years, but if ther is so many which look for a new battery, it’s not fair. Fairphone should help them. :’(

So i ask you, to think about, sure FP would find someone to produce about 2’000-3’000 batteries.


#226

You would not find a supplier for such low numbers, or it would be so expensive that it would not make sense.
I do not know if ever some tried to provide a DIY-solution for such a battery. You would need the precise specifications of the FP1-battery and then try to find similar models, f.i. somewhere in Shenzen, and eventually modify them…


#227

Why not make sense… I am ready to pay an expensive battery to keep my fairphone. Price is not the issue ! The issue is to sell a phone sustainable and to tell us that 3 year after you can throw it away !!..

I generally keep my computer 15 year… My last phone before buying a fairphone i keep it 6 year …

They should never make a fairphone 2 if fp1 was not sustainbale , Keep develloping the business aroiund fp1 would be a really better solution. Around me a lot of person finally was alright to buy a fairphone, they was just waiting the end of there own phone. But now FP2 is too big and too expensive so they change opinion. And to see that fp1 is dead , will not help them to make the choice of fp2.


#228

Maybe you are ready, but the other few thousand FP1-user, too?
It is sad, but FP cannot change the whole industry, with so few customers. They can just work towards better solutions, towards a bit more sustainability.
You may buy a used FP1 in good condition on ebay… that is what I would do in your position. Thats still a good way to provide you with a battery and spare parts…


#229

Its not just “sad” it s a bad strategic choice from fairphone.
They should not make the fp2

So many people want the FP1, and could not buy it… If the issue is that there is not enough customer for fp1, then just sell more fp1.

just around me i know almost 6 people who was ready to buy a fp1 after saw the mine, and just

  • cant bought it because there was not enough production
  • just have waited there own phone dead to buy it

As i say before the fp1 get the right screen size, and the different part performance, was already good enough for a sustainbale world.
FP2 just follow the move of always more, always better… That is not compatible with a sustainable world. The first priority before thinking to create a fp2, should be to assure that fp1 respect the concept of sustainable. No body force fairphone to stop the fp1 production, and to refuse lot of customers. Then dont tell me that the issue is there is not enough customer !


#230

It would be a nice move to use the exact same battery in the coming FP3. And the FP2 type in an FP4. You don’t have to reinvent the wheel (or battery) each time you develop a new device!


#231

Why doesn’t the Fairphone office offer to recycle all old, broken or discarded FP1’s, and create a stock of used parts? You could charge a small amount, to cover the handling of these. Most Fairphone users are concerned people and would appreciate the initiative. (I also think many FP1 users appreciate the product and would pay for a new battery)