After supporting our Fairphone 1 for three and a half years and the Fairphone 1U for nearly two and a half years, we regret that we are no longer able to offer spare parts. We’re proud of everything we achieved with our first Fairphone 1 owners. Together we sourced conflict-free tin and tantalum fro…

I just read the article linked to by @mpcww as well as the one about van Abel’s burn out and have to say I had no idea how much work is going on behind the curtains. You guys need to work on your communication, but then again, maybe sharing bad news would be honest but counterproductive to the proje…

[image] uBkUN27v: get hung up on a software release being called “alpha 3” instead of “beta 1”. You got me wrong: 1- Wrong naming gives wrong ideas. 2- Main point is the fact that the experimental firmware isn’t being updated with security fixes either, which was the main reason for plannin…

I have absolutely no intention of turning this into a discussion, as these have shown to exhaust me, just some words to explain: I did not intend to step on your toes, you are right with what you said. However, it has always been my position - all the more since reading the article above - that we …

[image] uBkUN27v: My point is that we don’t know enough to sit here on a high horse and complain. I have never been a fan of forming an opinion without knowing all the facts. Wait - of course we are allowed to complain - because we bought this product - or did you got your FP1 for free? A cus…

[image] tin: A customer has his rights and if the supplier can’t fulfill what he sold with his product, customer can and must complain. Consumer rights are a powerful thing. If you think Fairphone has violated yours, you should complain; with a consumer rights organization or the authorities. …

[image] Douwe: After supporting our Fairphone 1 for three and a half years and the Fairphone 1U for nearly two and a half years, we regret that we are no longer able to offer spare parts. I just looked up and found that the last software update for the FP1 is nearly two years ago .

Yes, that is really sad! I do not understand, why they do not publish the 4.4.2 beta version to everybody and explain the problems. The beta is much more secure…

[quote=“Johannes_Rohr, post:175, topic:30482”] I just looked up and found that the last software update for the FP1 is nearly two years ago.[/quote]Support is not limited to software updates. I’m curious, is it not unfulfilling to sustain a bitter state of mind over an extended period of time?

@Johannes_Rohr : @Douwe was specifically talking about spare parts in that sentence. @uudddu they did publish the alpha versions of kitkat (as mentioned before): [image] FP1: Macadamia 1.9.9-pre3 Alpha (Android Kitkat) The Products About the Alpha candidate of Fairphone O…

[image] Johannes_Rohr: I just looked up and found that the last software update for the FP1 is nearly two years ago. You are not counting kitkat , which they did release, just didn’t call it a final release. [image] uudddu: I do not understand, why they do not publish the 4.4.2 beta versi…

Fairphone 1 maintenance comes to an end

Help Fairphone 1

Johannes_Rohr July 19, 2017, 8:42am 175

I just looked up and found that the last software update for the FP1 is nearly two years ago.