Factory mode doesn't start in encrypted

I followed the instructions to start factory mode, for few times, waiting 15/30 minutes and this doesn’t start.

My FP2 has the last update available to date (june 3rd, 2016)

My FP2 is encrypted (other posts says it takes longer to complete the starting)

Hi! What do you mean by factory mode? How did you enter it?
I’m only aware of fastboot mode and recovery mode.

My mistake!:frowning:
It is an FP2.
The same method for FP1 doesn’t working with FP2, it simply stands in the logo screen.

See the [Fairphone dictionary] (https://forum.fairphone.com/t/pencil2-fairphone-forum-dictionary/) for more details.

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