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Does the Fairphone have many issues?

How are testimonials after 2 weeks of experience supposed to tell you anything about the durability of modules? :confused:

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I also am happy with my phone so far. Like many said, the LED thing is super annoying, but not so much an issue with the phone itself but either a feature that will hopefully be implemented eventually or, as mentioned above, a super …unfortunate… decision by Fairphone.

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A post was split to a new topic: Charging Problems: Switching between charging and not charging

Whats the problem with the wifi?

Hi, I am unable to connect to Hidden WiFi.

(I somehow misread above post as being about FP3. Rest of post is kept as-is.)

It is too early to tell at this point as the sample size is too small, and we don’t know if/how some of the known issues are going to be resolved.

Here is a list thus far. This is just a placeholder post of some known issues in FP3. Be aware that reports of issues need to be confirmed by the community and customer support. Therefore, everything in this list is UNCONFIRMED and heresay until stated otherwise.

Weak light FP3 photos -> other source: Tweakers review.
Bluetooth Performance -> other source: several reviews (?)
LED notifications do not work -> multiple users confirmed the issue (LED can only be used to notify about charging status; might be solvable via firmware update)
Headphone Jack/plug doesn't work -> confirmed by two reports thus far
Fingerprint -> the module can be removed, fingerprint sensor is known to not work with greasy/wet fingers (which is normal behavior)
Hidden WLAN SSID is not reconnectin when in range/doesn't work on initial setup -> confirmed by one user reports thus far.
NFC issues - reading cards and payment -> confirmed by one user reports thus far.
Battery life too high -> battery life lasts longer than expected :wink: multiple reports about that.

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I’ve had it for a week now and everything works very well, with the exception of missing LED notifications.

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Everything is working well for me. Did not remark any missing LED notification because also for FP2 I did not know that it can be used for more info.

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My biggest beef with the FP2 is the frequent reboots, particularly those inconveniently timed as I was relying on my phone as a satnav while driving. I’ll admit that they seem to get worse as the battery gets older, so initial experiences only bear limited value, but… Is there any sign of such instability with the FP3?

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So far there has been no real issues with the FP3 for me. I’m quite happy with my purchase. I have only one thing to complain: My new phone seems to have a low quality DAC inside the phone. It makes some pretty quiet static noise when listening to something through the headphone jack. I can only notice it when I’m in a totally quiet room. It seems similar to the problem described here:

I’ve tried a bunch of different headphones and audio sources. This static noise isn’t there when using wireless headphones. I also had this problem on my previous phone Nokia 7 plus.

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I have experienced problems with both audio and audio recordings. Some other users seem to have experienced similar ones, according to certain forum entries.


HI! I have the same problem with the sound. I have even had 2 units, both with the same issue. Plus, the second phone had some problems starting apps at the home screen. Now, I am hoping that a third unit comew and works perfectly. Fingers crossed!

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Wow, that makes me cringe already… I just decided to live with it, as the phone is otherwise OK and I don’t want to risk introducing another error with a replacement device; bought a bluetooth headphone and it seems to have no issues so far, and as long as I immediately unplug my headphones after stopping playback it’s OK, too. Weird, but at least I know where I’m standing…

Thanks for sharing!!!

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I love my phone. I came from a Galaxy S5 which is of course an older model and I was expecting the FP3 to be similar as all reviews are so underwhelmed by the specs but it’s so much better! I also read that crabby Guardian review but I use my phone with Bluetooth headphones and also to play Spotify in my car and make phone calls. No problems whatsoever with the Bluetooth. Btw, the LED ‘problem’ seems to be described as a defect here, but it’s just a feature the phone doesn’t have (yet). Frankly, I find it much less distracting this way.

Edit: the camera is actually not as good as the one I had on the S5 based on the specs, but it has quite a nice range of different options and editing possibilities, and the ability to shoot awesome slowmotion and timelapse videos, so I still like it better than the S5 camera :wink:

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Antonio, how did u go with your third phone?

I would like to know if you have disassembled your Fairphone 3 a lot?
I have already removed the battery and changed the SIM several times.
However, I wonder if the system performance (battery performance) can suffer.

On FP3 it may happen that you need to restart the phone almost every day or you won’t be able to place or take calls.

Customer support is not very helpful.

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Fingerprint sensor is really BAD in my FF3.

The FF3 sensor seldom works properly. Sometimes (!) unlocks after 2 tries, but otherwise very often comes up with notification “Sensor dirty, clean it” but locks me out after several tries. Dunno if it is broken - support says “Wash your hands” (well, don’t really like to be treated like a dumb & dirty 5-year-old)

Had no problems with older and much cheaper budget phones under all different conditions, the FF3 is something else! At least mine, 3 month old, did not work properly from the start.

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You are not alone.

It’s a very itchy sensor, sometimes triggers 5 times in a row because of some fussel or bad day or whatever, then locks out.
I’ve learned to be patient, gotta live with that quirk now…

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I turned off the fingerprint sensor quite early on. I prefer using a code or pattern.

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