[image] My fairphone doesn’t work anymore. This is the only thing i see. I’ve removed the battery, switched sim cards, try to let it rest for while. Nothing Works. Can anybody help me?

Thanks just realized, that I was in the FP1 thing but I am having a FP2. Sorry for the mess.

@bart_van_oort Does the following solve your problem too? [image] dino_ott: Cleaning the connector and pushing the display data cable into its socket solved the problem for me. I followed this guide to take the phone apart and get to the display data cable: Fairphone 1 Display Assembly Replace…

Hi Stefan, I’ve tried this before. But I will try it again and pay more intention to cleaning the display data socket. Will let you know if it helped! Thanks so far!

A short update: Unfortunately, pushing the display data cable into its socket solved the problem only for a few days. Now the connection between the board and the display assembly is sometimes lost - and the noise screen returns. Pinching the phone at the location where the display data connector…

In that cas you schould contact support to get a replacement phone.

[image] dino_ott: display data cable Hello, did you receive help from support? Were you able to solve this problem? I am having the same problem. Thank you…! [image]

I would first try to disassemble and reassemble the phone/display. If that does not help, I would suggest to open a ticket and contact support.

Don’t open the phone - I contacted the support and was asked to send the phone in. Afterwards they refused any replacement since I had opened the phone (which I did since I had to wait several(!) weeks for an answer). The support was simply pathetic.

Hey, i don´t know, whats broken or still not working, but look at the picutre. My FP1 only looks like this. I opened it and don´t can see something wrong. But i am not an expert of course. Please help. :slight_smile: Thanks! [image]

Hello, i have the same Problem. My temporary solution is to twisted the display a little bit. But i think the Problem is, that the Display is damaged, so the only real solution is to exchange the Display. King Regards Henning

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Display problem - whole screen filled with noisy pixels of different colors

Help Fairphone 1