Disappointing not to be able to buy spare parts

[yvmuell]

This should help with the reseller

Headband Base weak plastic?

My Headband Base also broke. This was the 2nd time since owning the Fairbuds. When contacting support, they admitted there had been a manufacturing issue and have sent me 2 replacement parts for free. So it may be worth it to contact them if yours broke early as well. [Screenshot_20231230_114834_Outlook]