My phone suddenly died while watching a video and charging. It wont turn on anymore (even with the spare battery).
While I have the original packaging I can not find the IMEI number in order to open a ticket and the platform does not let me open a ticket without it.
The phone was purchased on the fairphone site. Any ideas?
There’s a small white sticker with both IMEI numbers on the long slim side of the battery tray.
2 Likes
Thank you, I swear I looked like 50 times, but indeed there it is.
1 Like