Have you already sent your display?
Well, my display module arrived at Fairphone on the afternoon of 9 September 2016 and I got still no answer or package from them. That are already 319 hours. Ticket number is #119546. Is such a long processing time (>9 working days) normal for exchanging a display module, @Douwe and @anon48893843? Or went something wrong at Fairphone in my case?