Has anyone had (and preferably fixed!) an issue with the FP2 headphone jack? I have constant white noise in the background when listening to any audio through headphones plugged into the jack. I’ve ruled out software and a problem with the headphones themself. So please let me know if there is a usual fix for this kind of problem.
This problem has been there since I purchased the phone. I’d much prefer to fix it myself than replace the part. Of course a large part of the getting the phone was the ability to easily replace or repair but disappointed that it is needed straight away…
I find the white noise is there regardless of file type and is still there during silent part of the audio. The volume of the white noise does not increase when I turn up the volume of the track, so its more annoying at low volume.
Yes, as stated, I have tried with different headphones which experience the same problem (these headphones work fine with other devices). I have tried different types of file format, bluetooth headphones etc…
The problem is the FP2’s aux port/headphone jack. Was hoping someone else had experienced the same issue and had managed to fix.
I do have a similar problem with different headphones. When there is no music playing and I am doing something else, i hear “computer noise” while the display animates something, like opening a site or when opening the app drawer. Like in the movies back in the 80s, when they show a computer displaying a text line by line, the always played sounds to underline the activity on screen.
As much as I love my FP2, this issue is really a disappointment for me.
One of my large joys have been walking around listening to music or podcasts or audiobooks, enjoying being closed in a sound bubble while strolling around in the open world. I’ve done it for years.
But with my FP2 I hardly do it anymore, as I find the sound quality so frustrating. This hissing, or white noise or distortion sound, it comes on top of every song or voice as a layer of sandpaper.
I had the same problem using the Fairphone Open OS (no diff. between Android 5 and 6). Static noise when playing audio though the 3.5mm jack. I switched OS to Ubuntu Touch and now the problem is fixed.
It does not seem to be a hardware issue though. Is everybody experiencing the issue using Open OS?
[quote=“klotzor, post:8, topic:24889, full:true”] Is everybody experiencing the issue using Open OS?
I won’t claim that everybody is experiencing it, but when trying a FP2 with stock Android 6 (not Open OS), there was no doubt it had exactly the same noise as mine (which run the Open OS).
Of course it depends on the headphones aswell. When using my work headphones (Beyerdynamic DT 770), the noise isn’t by far as obvious, as they need more volume and aren’t very sensitive.
But my beloved earplugs, the Shure SE535, are quite sensitive and can easily play music on the lowest volume. Expect that using them on low volumes with FP2 really sounds quite depressing. And using them on loud volumes blows my head up.
[quote=“klotzor, post:8, topic:24889, full:true”] I switched OS to Ubuntu Touch and now the problem is fixed.
It does not seem to be a hardware issue though.
If this is the case, then I really hope the FP developers would look into how to get rid of the hizzing noise.
By now, sound quality is my main warning when people want to purchase a FP2.
I juste received my phone and I experiment the same noise problem with the jack port, making me unable to hear music through a male male jack (I don’t talk about complete headset here, only classic jack).
I just browsed many topic and here’s my conclusion :
Its not a design flaw
USB DAC may help
Changing top part won’t
Maybe an OS pb
The jack don’t seem to properly fit, sometimes it fit a bit more, sometimes less
No dust pb, maybe a rub thing in the bottom?
… I guess I’m lost in fact ahah and the noise remain.