Contact for repair

Given this seems to the only communication platform that is manned by Fairphone staff I thought I’d ask on here.
My phone is broken and needs repair.
I’ve lodged a request on line (about 2 weeks ago) to which I’ve had no response despite multiple chasers, I’ve called the phone number about 6 times but it’s never been answered, and I’ve emailed.

Can you please tell me how I can get my phone repaired as I’m no longer able to use it.

My ticket number is 109997

Frustrated customer

Please post your ticket number in this thread, that’s where the people from the very busy support team will attend you:

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