Charging problem

Hello, I have a problem with my Fairphone (the new version). From a few days ago it can’t charge when it’s on and I need to switch off so it can change only when it’s off and from the plug, not from the USB cable connected to the PC.

Another problem that I had before it’s that when I update the OS, Google Play stop working and using the widget for installing it doesn’t work neither.

Any ideas?

Thank you.

There is no general solution to your problem:

read here: Charging problem