Charging problem (cable/adaptor/battery defect)

To me this means that the charger is not powerful enough.
Try another charger, or plugging an USB cable to another PC.
The % must grow visibly, something like 1% per minute, when charging with a correct charger.

Certainly did not do that. I have plugged in to powerful pc USB port with no effect, and in to the Mains adapter for the Amazon kindle e-reader, which fits exactly, but again with no effect.

With different USB cables I presume? If so I’m much more worried, because then the issue lies within the Fairphone.
Can you switch the phone off, remove the battery, clean the contacts from any gross dust if any, replace it back and retry charging?

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With same USB cable as charges amazonkindle e reader perfectly well.
I’ll do what you say with any dust. The phone is off; wont turn on.
The responses got slower and slower whilst it did work.

If you never tried another cable I encourage you to do so, would it be just an adapter cable between phone and PC.
The Kindle charger may be too specific -maybe the Kindle require less power for instance, and its adapter is fit just to this.
Do try different USB adapters, and when doing so try different PC USB ‘outlets’, because generally they are not all with the same power capacity.

See my posting about discharging while plugged in a proper power supply
Reboot with plugged in phone might help. Maybe without battery?!?

To me, your opinion is not realistic. The phone can’t lose charge faster than it gains by any charger. Not with a brand-new battery while in stand by mode. The chargers are not the problem

The Kindle e reader adaptor is only 0.85 amps (6v) which may be the problem.
you say that 1amp is necessary.
I have sent off for a new USB cable, but then I will need a new adaptor…
Rebooting is not possible if the phone wont open. It did flicker for a while.

It is a bit idiotic supplying an expensive gadget tlike that and not supplying speciaolized chargers with it, on the spurious basis that it is sound ecological thinking. Phonecoop.

You were able to buy a specialised charger at the fairphone shop. shop
And for me it is okay, that I can choose to buy another charger or not. (I do have about 5 chargers at home (they all charge the fairphone without problems)).

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I think, its not a problem of power. I’m charging my phone with several USB 2.0 connectors, which are able to deliver not more than 0.5 A. I will try to measure the current but I’m sure, it is not more than that. Maybe it take more time to charge, thats all.
Sometimes the voltage of the charger drops below e.g. 4.5 V and the device stopps charging (or running). But this happens mostly with 2.5" external HD’s.

I renamed this thread to make its title more clear and thus easier to find.

I can confirm the error. I am using the same three cables (one on usb-port, two with chargers). It was never a problem until a few weeks ago, the same chargers/cables used to work always and then it just got worse - it just shows ‘charging’ and does that animation but nothing actually charges.
When shuffling cables and charges around a little I sometimes get it to work (without restart or changing something on the phone).
The phone is from the first batch.

Thank you.

It was well charged when i got it, so there cannot be that much wrong with it, and I dont like to blame my gadgetry! But I have not suceeded in recharging it, with two chargers that seem right. It also must have drained out during the night since it was on 35% at night and the next morning would not open, given all the usual remedies with battery and sim and so on, so I am left wondering what I have paid so much for. I’ve tried USB port but it is 2001 pc.

@Gardda I’m sorry I can only confirm the use of your kindle cable is not at fault, I’ve been using one since January, either connected to laptop USB port, or an old iphone plug adapter and so far it’s worked perfectly well…

I wonder if it could be the battery. Maybe you know someone else who owns a FP and can check if his/her battery charges in your phone?

If it does, your battery is faulty, which should be covered by warranty, if not then probably the main board is damaged.

Unfortunately I dont know people like that!
got new charger Still does not work. Getting new cable since one thread says ‘cable was “too long” and with short cable works well’.

The charging problems described on another thread are exactly what I am getting. Quangdong is not what its cracked up to be, however cheap they are to buy at source!

Ecological reasons for not supplying charger but in fact you have to buy three more to get the right one!!!

Done that as well thank you.

Maybe there could be a problem with the USB-connector of the FP itself (which was one of the negative points the crew from iFixit claimed about the design of the FP)?
Does your FP still has enough power to stay in stand-by or is it already died?
Maybe you can plug-in the charger and gently press to the connector at the FP, maybe some cold solder points?
When you report about “flickering” (of the LED?) - what do you mean exactly?
At the other hand: when the red LED is enabled constantly - that should be enough indication for successfull charging…

And just for information: the USB charger available at the FP shop (which I have) is nothing special in the sense that you HAVE TO use it. In general any standarized USB charger (1A) and USB micro cable has to work, IF they themself are not special (Apple stuff? Kindle stuff? I don’t know).
But the only thing I read in the forum is, that some cables/charger can disturb GPS connection (due to wrom shielding?)…but not to load in DC mode, I cannot imagine this!

And deliver 0.85A is not a problem if the voltage has the correct value. Only takes longer time!
You tried a short cable connected to a PC?

Cheers, Robert

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USB-connector of the FP itself the shape of the FP is not ideal since when connecting to the cable it does not enter the female port at a good angle.
Things like that dont help. The real fault is not providing the cable with the gadget. If you think it is charging when its not, with a charger that you think is right but is not, things go wrong do they not! Eh?eh ?? And yet it was sold to me as an ethical product which did not supply cable because everybody has got so many and it’s bad for the planet! Ha! Bloody ha!! What kind of ethics is that?