I just got my own FP3 this week and every time I call people they see UNKNOWN caller. I found encryption settings in security setting but I can’t turn the encryption off no matter how many times I push the setting. Can someone help me turn the encryption off?
This has nothing to do with encryption at all. Encryption encrypts your data in the phone storage. Combined with a screen lock method this should prevent somebody who steals or finds your phone from accessing your data.
What you are after is a setting for the “Caller ID”.
For me* that’s in the dialer App - three-dot menu in the top right corner - Settings - Calling accounts - (select your SIM card) - Additional settings - Caller ID … Where I could set to hide or show it, or to use the “Network default”, whatever my provider set up for this.