Hi, Often when trying to make a call my Fairphone has an annoying error. When the call is made (i.e to a mailbox) the screens blackens. Then I am not able to end the call anymore. Trying to activate the phone again (for example shortly pushing the power button) the screen immidiatly blackens agai…

You can set the power button to end calls in Settings > Accessibility > Power button ends call as a workaround.

Thanks a lot. Your workaround should help till the cause of the problem is found.

Same problem here. Having already used the power button method before. But while calling I can’t e.g. activate the speakers or type numbers for hotlines.

Yes, thats also part of my problem and not solved with the workaround. When stuck in a hotline and forced to press numbers, I can’t go on.

[image] dixijo: Any ideas about the problem? Sounds like a problem with the proximity sensor - it’s located just left of the grill for speaker that you listen to when making normal phone calls. There may be a test function in testing mode (not sure) or you can use an app like CPU-Z to read ou…

Thanks, I just installed CPU-Z. The sensor seems to work. I also found this thread: [image] Near field (proximity) sensor reacts slowly/hangs up calls Fairphone 1 The current configuration of the near field sensor ( @Chris_R , maybe you could change the topic to be more cl…

I also had a problem with my proximity sensor, and went to the custumer service for it. This was their response: We’ve just released a new software update, which is called Fairphone 2 OS 1.5.1 (make sure your phone is up-to-date), and it is a first step towards fixing your issue. In this upda…

Yes, so it it described here as well: [image] FP2 Screen can't be reactivated during/after calls - See first post for Workarounds Fairphone 2 Solution: Please follow the official troubleshooting tool . ▶ archived text But note that this thread here relates to FP1, the bu…

Thanks a lot for your reply. Unfortunatly this only works with a FP2 and I have got a first edition. Hopefully the developers will implant this tool in the september update for the FP1.

[image] dixijo: Hopefully the developers will implant this tool in the september update for the FP1. This would require a lot of work because of the entirely different hardware of the FP1. However, I might have a solution for you: Check, if the little rubber part securing the proximity senso…

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Can't end phone calls because of black screen

Help Fairphone 1

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