Hey! I’m trying to order Fairbuds XL and wanted to use my Keep Club discount points. When I try to add the discount, I get the following error message: [screenshot below]
“This promotion can’t be combined with other promotions.”
I don’t see any other promotion, though - just the Keep Club free shipping, which I can’t opt out of. I tried using the discount on other products (screen protector etc), and it says the same thing, so it doesn’t seem to be linked to a specific product. The only logical reason I can come up with is that the website labels free shipping as a promotion, but that would make the Keep Club points unusable. I can’t delete the free shipping even if I wanted to, it just pops back into my cart whatever I do.
Any ideas? Is there something I’m not taking into account here? I guess it’s not a big deal either way, worst case scenario I’ll end up paying a bit more to a company I like Still, it’d be cool if I could actually use the Keep Club points towards something useful.