Camera with Black Dot

Hello Fariphone Team,

recently I discovered that the back camera of my Fairphone 2 has a black dot on it…
I was wondering if it is still within the guarantee time to change it?

Thanks.

J

This is a community forum.
Please contact support.

Also they will probably need some more information:

  • A screenshot/photo of the dot
  • when did you get your phone
  • what have you tried so far?
  • e.g. have you tried disassembling and carefully cleaning the camera module & connectors.
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