Camera flashlight not working anymore

The flashlight of the back caméra of my FP1 seems not to be working anymore, and for no apparent reason (as I don’t remember dropping it…)
The only thing I can think of is a hard reset I did a few weeks ago, but I’m not sure the 2 are related…
Any ideas or have you already experienced the same PB?
I tried using the light as a torchlight as I used to do (with an app called lampe torche), it won’t work anymore as well…
Thanks for your help!

Since your last hard reset was not a long time ago, can you try a second one?

Thank you for your answer, but I’m afraid I can’t.
I contacted support for a much bigger problem, I can’t use my phone anymore (tickets #118533 and #118719).

I have been waiting since I contacted support, and haven’t heard from them at all. If you could have a look at my tickets, that would be great…

I can’t look at any tickets because I’m not working at Fairphone. They are currently really busy and it can take over 4 weeks to get an answer.

OK, I was thinking/hoping you could be part of the staff, since I read community moderator.

Thanks anyway

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