Hello. Yes, I did “fix” the problem. I’ve been terribly busy and haven’t had time to reply.
Also I feel a little foolish – a five-year-old could probably have told me what I was doing wrong.
When the screen is off and a call comes in, I have to swipe down from the top of the phone, which then shows me the incoming call, who it is calling, and gives me the option to take the call or cancel it!
I sometimes think I’m too old for all this modern technology!
Kind regards,
Janet