Caller not visible after latest update

after installing the latest update, a caller is no longer visible on my phone, I hear the phone ringing but cannot pick up the call. So there is no pop-up visible.

If rebooting the phone does not help please #contactsupport.

You could try to clear the cache of the dialer app. Long-press the Dialer app icon, click on App info, then Storage & cache and finally Clear cache. If this doesn’t help, you can clear the storage via the same menu.

You might also check the permissions of the phone app.

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Thanks for the solutions, I tried everything and it was indeed a permissions issue, after the update they were off in the phone app.

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Make sure that your phone is set up to show incoming calls. Go to “Settings”, “Apps & notifications”, “Phone”, “App notifications” and make sure that “Incoming calls” is enabled.

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