Indeed, I too have the nagging suspicion there might be several, different problems here.
In my case, there is one problem probably with overenthusiastic noise canceling (or some such, since it reliably happens when there is lots of background noise around me), and another, unrelated problem with sub-optimal telephone connection sound (missing bits) getting badly post-processed, making it even worse.
Yes, I could buy some prepaid plan, but as I said it’s too much hassle, because simply entering the SIM won’t be enough. Given the (my) problem is intermittent. I would need to actually use that new account for a while to gather any statistically significant data points…
And I definitely don’t have the time or the mood for that. Not while being stuck here working while my whole family is at the beach having fun… Also why bother when Fairphone doesn’t care.
I agree, this kind of tests should be done by FP support team.
In my case, I have noise issues when I activate speakerphone on classic phone calls, not tested with apps as WhatsApp or Teams. Compared with a Samsung S10, with S10 no noise at all in the same situations.
I’ve opened a ticket to FP support.
Just a question to those having mic issues. Have you tried installing lineage? Haven’t Been in the forum much so correct me if it isn’t possible but is downgrading to a11 an option?
Android 11 or 12 didn’t make a difference for me in terms of mic quality (noise cancellation in particular). So I don’t think you’ll benefit from downgrading.
Fairphone 4 - call or WhatsApp audio messages loadspeaker or microphone not working
When trying to call someone using the loudspeaker / microphone and having the phone NOT close to my ear and mouth it´s not working, the other person can´t hear me (properly) or not at all.
Similar problem but the other way round with WhatsApp audio messages:
It´s super hard for me to understand those, they´re super quiet and very hard to understand and whenever I move the phone they tend to stop playing.
I´ve already performed that hardware test procedure without any insights, all good according to that test.
I moved your post here and as you can see above there are various issues for some and its difficult to really to find anything common. i would contactsupport
could someone easily solve the problem that the sound quality is very bad when the speakers are on ? I really need this function on a cell phone because I don’t want to have radiation on my ear for 8 hours a day and I can’t wear headphones for health reasons. I would love to stay with Fairphone for sustainability reasons, but if this is not solvable, I will have to give up with a very heavy heart
What exactly are you trying to do? Making phone calls? Listening to videos or music? What do you call ‘very bad sound quality’? Its a phone at the end.
hi there,
i just want to share that i have the same issues in call quality, especially in handsfree mode.
i read all of the statements above.
since the problem is probably about noise cancellation in combination with the three microphones, i’ll try to test by taping one of them…
i don’t have time now but i’ll let you know later.
regards & greetings from austria
martin
first test handsfree calling with taped top microphone was promising. but not shure about statistcs will check further. any of you persons want to try?
Indeed, I too have the nagging suspicion there might be several, different problems here.
will check further. any of you persons want to try?