Good morning,
We are a company based in Japan and we would like to buy Fairphone 3 Batteries. Would it be possible to receive the products in Japan or is there any limitation on the pickup location.
Thanks in advance.
Good morning,
We are a company based in Japan and we would like to buy Fairphone 3 Batteries. Would it be possible to receive the products in Japan or is there any limitation on the pickup location.
Thanks in advance.
If you want to contact Fairphone for an official demand, please #contactsupport. This is a community forum and Fairphone won’t answer any official request here.
Thanks for the reply.
Fairphone does not sell or ship Fairphone products outside of Europe at the moment. For further details, please see
Where do you sell and ship Fairphone products to? – Support
Best wishes,
Thomas
They might make an exeption for a reseller based in Japan, servicing the FP3/3+ users there.
Maybe that’s possible, since it’s just a battery/part and B2B-regulations differ a lot from B2C laws.
Let’s hope for the users in Japan.
Thanks a lot for the replies.
I just wanted to know who I had to contact to know if they could do an exception for our company?
Best,
Alex
I would try the Business team at Fairphone first, see
Or maybe @formerFP.Com.Manager (she is a Fairphone employee) has an even better idea.
Best wishes,
Thomas
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Hi @aplagnard,
@teezeh is quite right. Fairphone does not currently ship outside of Europe (see the linked article). We do not do exceptions as this is regarded as dangerous goods shipment.
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