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Buy and deliver Fairphone 3 Battery to Japan

Good morning,

We are a company based in Japan and we would like to buy Fairphone 3 Batteries. Would it be possible to receive the products in Japan or is there any limitation on the pickup location.
Thanks in advance.

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If you want to contact Fairphone for an official demand, please #contactsupport. This is a community forum and Fairphone won’t answer any official request here.

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Thanks for the reply.

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Fairphone does not sell or ship Fairphone products outside of Europe at the moment. For further details, please see

Where do you sell and ship Fairphone products to? – Support

Best wishes,
Thomas

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They might make an exeption for a reseller based in Japan, servicing the FP3/3+ users there.
Maybe that’s possible, since it’s just a battery/part and B2B-regulations differ a lot from B2C laws.
Let’s hope for the users in Japan. :smile:

Thanks a lot for the replies.

I just wanted to know who I had to contact to know if they could do an exception for our company?

Best,
Alex

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I would try the Business team at Fairphone first, see

Or maybe @rae (she is a Fairphone employee) has an even better idea.

Best wishes,
Thomas

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Hi @aplagnard,

@teezeh is quite right. Fairphone does not currently ship outside of Europe (see the linked article). We do not do exceptions as this is regarded as dangerous goods shipment.

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Hi @rae,

Understood. Thanks again.

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