Buttons pressed randomly

[Stefan]

To make something clear: This forum is not led by the company Fairphone, but by its community, so it is unlikely to get an official answer (the Fairphone support team seldomly passes by).

Here is a report by @humorkritik, who got his display replaced under warranty:

Capacitive buttons and lower part of touch screen not reacting

Got my phone back. As good as new. Took the support contractor, rePod, eight working days to switch from diagnostics to job well done. Heard from someone in Twitter he had made the same experience. Judging from a dead pixel, which was there from the beginning and is no longer to be found even with a magnifying glass, the changed the display unit. For free, i.e. under warranty. \u/ Interestingly, support did a reset, and the phone arrived here with German language settings. And they use…

Also this might help:

Should I try to replace my broken screen myself?

I got my fairphone just a few days ago and managed to break it already. My old phone I had for three years and never had to repair it. But with this one I dropped it on a stone floor and the screen broke. Not the glass part though, just the touch part underneath. I’m not sure I should send it in for repair or order the part to fix it myself. I’m quiet practical and good at following instructions but I don’t know anything about phones. I might end up breaking it worse. And I’m not sure if anythin…

My suggestion: Contact Fairphone Support (on the bottom there is a button saying “Send a question”) and wait for a reply. Please let us know, which solution has been found.