🇫🇷 🇬🇧 Bugs here someone can help me?

Welcome to the forum! :slight_smile:

I think it fits best in #fairphone2help

This is a known bug, but should be fixed by the latest Open OS Update.
If you still have the issue the best workaround is to not turn off the phone but put it in airplane mode instead.

There is a tool to recalibrate the proximity sensor. See the guide here.

There are some tips in the first post of this topic. If they don’t work you have two options.

  • If the reboots occur very often you should contact support to get a replacement.
  • If you can live with a few reboots for a while you can wait for upcoming updates. The FP team is working on the issue.