My Fairphone 3 is new and tried to use it for the first time today. Battery says 50%, but doesn’t go up or down at all (regardless if it’s turned off or on or if it’s plugged in or not).
The different Battery-messuring Apps I tried says it’s charging with ~450mA, but even after a few hours of charging it doesn’t change the battery % and it will still turn off quickly after unplugging; Sometimes even when it’s plugged in.
Removing the battery and putting it in again didn’t help.
I use the official Fairphone charger, but tried my old charger and different USB ports as well without improvement.
The only thing that isn’t from Fairphone are the USB-C charger cables. I tried evey cable I have (all form the same manufacturer though) and none of them change the problem.
Already contacted the Support team, but since I rely on the Phone and need to have it work quickly I want to see if I can get faster response here.