Hello, I have a FP2 that suits me well. It connects to Bluetooth in my car, and I can receive incoming calls and talk hands-free. However, it does not recognise my contacts. The car screen has the tab ‘phonebook’ greyed out.
I have tried uninstalling and re-installing, and it does the same.
I do not like to deal with calls when I am driving, but have occasionally been stuck, on my own, needing to let someone know I will be late, and don’t want to break the law by scrolling though my contacts on my phone.
I am not good with tech! I have installed the latest updates on my FP2 but I think no more are available. Is anyone able to suggest anything?
Thank you so much!
When connecting a device to Bluetooth, you have to allow it access the calls and contacts if you want to use it so. If you go in the blutooth settings, you should have a little Settings icon next to your car’s name. In this menu, you should be able to activate the “Contact sharing” option.
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Thank you very much for your reply. I tried that, and am only offered ‘phone audio’ or ‘media audio’, both of which I have ticked.
I am unclear as to whether the limitation is because of the FP2, or the 6 year old car (Hyundai)
Do you think there is anything else I can try?
I am very grateful for your time, Jacky
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Well, I’m short on ideas. I don’t use bluetooth much and don’t own a car, so…
Maybe you could try with another car, if you have a friend/family member owning a more recent car?
Well, thank you anyway! As you can gather, it’s not something that I’ve really needed, but I live in a rural area with a bus service that has disappeared, and could do with using this on odd occasions - but not enough to want to pay for FP3!
I do appreciate your time, best wishes, Jacky
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An approx 6 years old Volkswagen, as well as a recent Volkswagen and Skoda both worked fine. M yestimation is, unfortunately, that you Hyundai is not cooperating. Does your device allow updates?
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Thanks for your interest. My FP2’s last update was 19.11.2. There haven’t been any updates for some time, I think that maybe there are no more for FP2?
I don’t know about the Hyundai - it had an ‘update’ every year for 5 years, but I think that was the sat-nav and I’m not sure if it affected the Bluetooth.
Thanks, Jacky
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PS: Have just seen your picture - thank you for posting it. Mine looks completely different. It shows a phone logo, a number pad, and tabs at the bottom, on which ‘phonebook’ and ‘favourites’ are blued out.
Oh, my bad. I totally forgot to see you are on FP2. The pictures are from android 9 ona FP3… 
Nevertheless, despite the looks, I remember this options to be pretty similar for some older android versions. I think phone book should be right, but why they are not active… I unfortunately don’t know.
Thank you to both of you who have tried to help, I appreciate your kindness.
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The FP2 will receive an upgrade to android 9 soon, but it is still in beta. It is in the phase of being certified by Google and this can take a bit of time.
Hello, I have, as suggested, borrowed another device to use, and the car does pick up that device’s phonebook - so the problem is with FP2. At least I can make a decision in that knowledge.
Thank you again!
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