Battery Temporarily Out of Stock - Q&A

Fairphone 2 batteries delivery update

Due to a delay in production, we need to let you know that the Fairphone 2 batteries will be back in stock a bit later than planned. Based on our current estimates, you’ll be able to order them again from the second week of May.

So what’s causing the delay? During the last months, we started working with a whole new supply chain for the Fairphone 2 battery packs, and the battery pack integrator needed to make some last minute adjustments on the tools to ensure that the newly produced packs would comply with our specifications. This happened just before the Qingming festival in China, which caused an additional delay. The latest lot will be finished and sent to the Netherlands in the coming weeks.

We know these delays are disappointing, and we sincerely apologise for the inconvenience. We’re working hard to ensure you get this critical component as soon as possible. You’ll hear from us again as soon as the batteries are back in stock.