I’m currently looking for a new battery, but unfortunately after a year’s use the battery dies within five or six hours. That’s not very nice.
So I tried to order a battery from fairphone for €39.90 - plus €12.90 shipping !!! Apparently wrapped in gold with diamonds.
So it seems that fairphone is not really fair, neither with the battery life (I use the phone like my previous mobile phones) nor with the prices for a new battery and the shipping costs.
I thought I was supporting a company with a good idea. But now it looks like this will be my last Fairphone and it won’t last the promised lifetime. If only because of the exorbitant price of the battery and its very short life.
Why dont you use a local reseller to reduce shipping costs? Btw I never had a battery on any phone incl the FP5 that already detoriated noticable after 1 year.
Replacing a battery in an android phone costs about 20 - 30 €. And a hour of my work. But normally they will do their job for at least 2 to 3 years for more than one day. And not get off after 6 hours by normal use.
Yes, I just ordered a battery by a local reseller (but adressed in the netherlands!) with shipping costs of 5 € to my address.
But expecting also fair delivery costs from a fair company. And additionally, the battery price seems also to be a little bit unfair, for a battery with such a short lifetime. Hope, I just pay this price for a fair production line.
To summarize what Fair in Fairphone stands for and its not shipping costs for us. And the battery price is based on their fair principles in production.
Shipping costs are very high to be honest. I’m in Ireland and it cost around £20 last time I ordered from Fairphone. This is about twice what it would normally cost to ship from other companies.
The battery in my 3 yr old FP4 is still lasting 2.5 days on a single charge, so I suspect there’s a problem with your battery. I don’t think the warranty covers battery wear, but yours sounds like it has a fault if it’s only 1 year old?
It’s not the cost of the battery I mentioned, just the shipping costs with more than 12 €. Ordered by an other dealer, also send the battery from the Netherlands for 5€.
And also the lifetime of the battery.
I remember Fairphone was advertising about a more sustainable way of shipping, using trains for example. (tat was for the transport from the factory to Europe)
i think they try to use more environmental friendly ways for the last shipment as well.
i also hope that they have agreements with the parcel delivery service about working conditions. The working conditions for parcel delivery in the Netherlands are not very good. Delivery drivers have to work with deadlines that are much too tight. Stress is very high among delivery drivers. i think that will be a problem in other countries as well.
The Fair from Fairphone does not really mean Fair price or Fair for the costumes.
Its more focused on the production process and worker salary. thats the thing you pay for.
Fairphone is doing their best to not buy materials how are made or extracted from mines by underpaid workers or children who are being abused by the company they work for.
Wat is hopefully more sustainable for everyone’s future in the end.
Fairphone products are considerably more expensive than other phone brands if you compare it together with the user performance of the phones. The product of Fairphone is something completely different so in my opinion it is not fair to compare the price with that.
Have just checked and the shipping price stays the same for me regardless the product.
It’s around 8 euros for a pickup point and 13 for the home delivery.
I also heard that FP avoids air freight (as @T4om
mentioned) but from the discussion here it seems there’s hardly a difference in shipping price between Ireland and Poland.
But I wonder about the battery usage. Have you @Wurzerl noticed a sudden drop? My battery usually lasts me a day but on intense usage only 5-6 hours and that’s a stable thing
They can end up in your postbox just fine, but the envelope needs a warning sticker regarding the not-included-in-a-device battery inside, I would guess so that the required precautions can be taken during transport (fire hazard!). This is not optional, and it should be more costly when sending. Of course, a sender may choose to not charge the customer for the extra cost and instead perhaps opt to calculate this part into the product price range.
I have had a similar experience recently, even wondered whether the ‘new’ battery was an old one recycled as it lasted some 6 hours instead of the old one, which had lasted approx 4 hours. However it is worth checking ways in which you can reduce your battery’s life, see https://support.fairphone.com/hc/en-us/articles/10380972881681-Maximize-your-battery-life
Recycling a battery does not mean reusing the battery cells. Recycling lithium batteries is grinding and liquefying the entire battery and using chemical processes to separate all valuable base materials from this toxic liquid, such as pure copper and lithium.
Still not a environmentally friendly process, uses a lot of energy. It is however the least polluting of all the options we have.
one of the many challenges of the energy transition that we have to solve.
The only thing I could think of would be someone ordering a new battery and then sending it back, but instead of the battery ordered, the person sends back the old, used one. That would be fraud and I don’t know how such things would be checked by the online shops (is there a number on the batteries to distinguish them?), but at least that would be an explanation. Hopefully that’s not a frequent issue…
Otherwise I agree, recycled batteries just use materials of old ones but are as good as completely new ones.
