Hi For many weeks now my Fairphone 3+ battery will only charge very very slowly. It takes ages just to get a few percent of charge. The charger and cable work fine because they charge my work phone fully and very rapidly. It is definitely something to do with the phone. Do I need a new battery or …

Thanks OldRoutard, I’m also nervous about my Data/Apps/PW etc… I’ll need to backup them in case I have to send the phone in. I already contacted support@fairphone.com . Do you know a smart possibility to backup the whole phone apart from Google? I don’t want them to have anything from me and inve…

[image] FGA: Funny behavior if it is off: vibrates, shows fairphone logo, then showing black display. Then display turns off after a bit. Pressing on/off makes it repeat. Sometimes it repeats this by itself. The phone is pretty new. It has not been exposed to humidity, it didn’t fall or was sho…

Hi, I just created an account because I got that problem today. (Same behaviour as described by @FGA ) Are there any solutions yet?

Hi @Paz Welcome to the forum. Let’s hope @FGA can update us.

I have the same problem. If you reset the phone while it’s charging (sometimes you need to reset it twice) that usually solves it, and it starts charging normally again.

Hi @Rook Welcome to the forum. There are a number of related posts, one I made on receiving my FP3 in Oct 2020 When you say reset, what do you mean. Apparently the charging system has a learning AI so reseting may or may not be beneficial :slight_smile: [image] Charging Slowly or…

Hi so here is an update. I contacted fairphone customers service, and they sent me a loooong to-do list, before the can take further steps. The list includes the most simple things (update, restart, use other cable/charger, turn the plug around) and more sophisticated jobs (selftest the battery a…

Thanks for the update. I had the same list but it wasn’t resolved as my question was enquiring about how the AI worked, so after 6 months I gave up. It’s good to know you have some resolution. It looks like your laptop is draining the phone ?? To be sure you can leave the cable in without connecti…

I think I received the same mail/list, but unfortunately my battery is constant at 1 % I can’t turn it on… I wrote this back yesterday. So now it’s just waiting for me… [image] FGA: When connected to the charging cable, LED goes on, percentage of accu load is shown in display, but no recognisa…

Hi Paz I was wondering if you can find another Fairphone user near you or maybe a #fairphoneangel to help eliminate or maybe even charge the battery.

Battery only charging very very slowly

Help Fairphone 3

AnotherElk October 28, 2021, 1:42pm 20