If you’re unsure about whether the battery is bloated, try doing a spin test (if it spins, contact support). See the wiki post A little Guide to … Fairphone’s Battery (FP1 / FP1U) for a link to a video, if required. This page also contains other useful battery-related info, including a procedure to reset the battery firmware. For further discussion, I would recommend the topics linked in the second post.
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