App Lounge no longer working with anonymous account

Help Fairphone 4
1

Recently my App Lounge stopped working with the anonymous account. I was getting “anonymous login failed”, and when I tapped “more information” I got “Gplay api has faced error” and “status: 403”.

Some searching suggested that I clear the cache and data, and logout and log back in (as anonymous). Now, I run into a message saying “The anonymous account you’re currently using is unavailable. Please refresh the session to get another one.” But, hitting “refresh session” just triggers the message again.

Any help or suggestions would be much appreciated!

2

What /e/OS version are you using?
Did you already ask this question at the Murena forum, where it’s probably even better placed?

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3

It’s /e/OS v1.17.

No, I haven’t asked there yet, maybe that’s my next stop?

4

No need to ask there in this case.
Your version is too old. With v1.17 the app lounge was only updated with the OS updates (I think with current OS versions it’s different). So the app lounge version is too old to work well and can’t be updated separately from the OS.
You’ve to either update your OS or to use the Aurora app for app management (or change to F-Droid apps only).

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