My understanding is not yours and both is not more than interpretation of vague sentences. So as long as the forum is not officially and clearly named as support channel my previous comments remain and I kindly ask we stop this discussion here in this topic.
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Since the official update to Android 15 on the Fairphone 5, the problem no longer exists: When the phone is unlocked or an app is open, you can now answer a call without delay. However, support still hasn’t responded after two months. Never mind, it seems to be working now.