Android 12 update connectivity issues

Help Fairphone 4
1

Hello

Since the update to android 12 my mobile data no longer connects to the internet. I can turn on mobile data and it says it is connected yet I can actually access the internet.

There is constantly an exclamation mark against my mobile signal symbol, although I think that just means that it won’t automatically connect.

I have tried the switching to 2G and restarting that I’ve noticed in other posts on related issues. My APN settings only have one option in them so I cannot try swapping to something else.

I am on FP4 in the UK. Honest mobile which uses the 3 network is my provider.

I have just installed the latest patch which hasn’t helped.

Any help much appreciated as it’s very inconvenient.

With gratitude in advance
Kerry

2

Let’s start with “low hanging fruit” and see if it makes a difference.

Go to Settings > Network and Internet > Mobile Network
Make sure Mobile data is enabled.
Set your Preferred network type (I have 5G/4G/3G/2G set)
Disable Automatically select network. It should list the networks available to you, select the one that is right for you.

I presume you’ve already looked at the APN settings, but here’s Honest Mobile’s page about setting it manually if necessary.

3 Likes
3

Ah thank you. It was the APN settings in the end. They looked correct and had worked previously and it sorted it out when I put in the ones recommended by honest.