This is a community forum. To have official support about your issues please contactsupport. Also, contacting them will help understand the origin of the issues and it may bring the update quicker.
AFAIK they are working on an update which should fix some things and improve the camera software, but I don’t know anything and I think they don’t want to promise any update before they are sure it will be released. At least, I think they are actively working on it.
I feel you and I understand your frustration. But I can assure you that Android 10 is not the root cause of your issues - because on my FP3 it works without any spontaneous reboots.
I experienced some connectivity issues after the upgrade because an IPv6 only APN had been set for my carrier (Deutsche Telekom). After manually re-adding the DS APN everything works for me without any major issues.
But fingers crossed for everybody with issues that Fairphone will soon release a new update that is going to fix those.
Hooray: 7 hours now without a single spontaneous reboot. I have been on “airplane mode” the whole time. So yes it’s very probably related to cellular phone issues. As long as I use my phone not as a phone, all is good probably. Lol.
Yes and no. Because on mine it is; Android 9 showed no such issue. And I think a phone should catch any outside network changes, not just crashing. Regardless how weird the network operator is behaving. Right?
And sorry, I was not precise. I did’nt want to say that it is Android10 itself, but rather the faiphone3-adaptation of Android10.
Could you give me a walk through, how to try that out. Thanks.
This rebooting seems to be a specialty of Fairphone generally, - I have a Fairphone 2, which does this every other day, now with Android 7, formerly with Android 6. Fairphone is a very mixed experience to me - that is one of the reasons I probably will not go for the Fairphone 3, or any other future Fairphone, until I hear that this kind of problems are finally resolved.
Yes and no (though I have to admit, that I don’t know if other brands face similar troubles).
With the FP2 it was / is a design problem.
The modularity, was taken a step too far. The display is fixed in a click/snap way and the phone is pretty flexible.
All this leads to the loss of contact between the modules and troubles like reboots.
An additional problem was (at least) a batch of phones with a battery frame, that was a tiny bit too wide, thus making the battery move and loose contact -> reboot.
The FP3 was meant to adress those troubles. The phone as such is more rigid and sturdy. It is way less flexible and can not be bent and twisted like the FP2.
The display is fixed with 13 screws, adding to that stability.
Therefore a major cause for reboots with the FP2 should be gone with the FP3.
And if I got it right, reboots of the FP3 are mostly caused by some software troubles.
The advantage is, that such troubles can be fixed softwarewise, which is virtually impossible with the design flaws of the FP2.
This thread has already answered a lot of my troubles with Android10. My device also has certain apps that do not work after the update, such as Messenger for Facebook. Does anyone know what to do/have similar experiences? The app just doesn’t boot and tells me that it keeps shutting down.
What is the current verdict on 3.A.0054? My new FP3 keeps prompting me to install it but I’m obviously reluctant… I’m on Telekom in Germany (if that makes any difference).