About root Access

I don’t think that’s normal, but I’m on LineageOS right now.

Ok, that’s Fairphone Open OS, allright :+1: .

Sounds likely … the Fairphone 2 comes with Fairphone OS preinstalled, and the Updater App has a way to switch over to Fairphone Open OS.
I’ve never done that myself in this way, but I would assume that the Updater App uses the respective switcher file for that. Should work, but has been seen to go wrong sometimes, too, sh*t happens.

If you have important data on the phone, back that up to a safe place outside the phone, wipe the phone completely and install from scratch …

… at least that would make sure no other problem of the OS intervenes and we could cleanly work further from there.