Wifi is slow and keeps cutting out

Is this a known problem? I just bought the phone, so I’ll be sending it back if it is.



there are some known issues with Wi-Fi. Which router do you have? In general, it might be worth setting the 5 GHz band to a fixed lower channel. Give it a try and let us know if that helps.

Otherwise, just search the forum for Wi-Fi and you will hopefully find more detailed descriptions and solutions for particular routers and configurations.

Best wishes,


It’s ok I sent it back after seeing the poor reviews of the customer service. I wanted a phone that I could repair, not one I had to repair on purchase. To be fair though, I’ve always had issues with Android, never this severe mind you. I guess you get what you pay for with Apple, I’m gonna buy a cheap SE instead.

Good choice. Would be my alternative, too.

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