When I use my phone people can’t hear me unless I have the loud speaker on.
So, the internal speaker doesn’t seem to be working.
Please can someone clarify which module I need to replace?
That would be the bottom module. It includes the primary microphone. If your FP2 runs Fairphone OS, you should find hardware tests here: Settings > Maintenance > Checkup. This will allow you to verify if your primary microphone is really defect.
Thanks Urs, hadn’t seen the maintenance menu before.
Yes, the primary mic is not working! I’ll check the internal market place for both.
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