WhatsApp crashes instantly after starting

Help Fairphone 1
,
1

Hey,
Whenever starting whatsapp on my FP1(U) - but latest when trying to send a message - the app crashes. This is happening since a couple of days. Anyone else with the same problem or suggestions what might be going on or help to fix it?
Thanks
Simon

2

It hasn’t been confirmed that this is a general software problem, so I moved your topic to #fairphone-help . I for example don’t experience problems with Whatsapp (version 2.16.222). Which version do you have installed?

3

Version 2.16.396
Should be the newest available.

4

Do you also use the Facebook app? The latest version causes problems and it might interfere with Whatsapp. So uninstall Facebook and see if the problem is gone.

5

I uninstalled the Facebook app, rebooted my FP, but the problem is the same.
I also don’t receive messages on whatsapp…

6

Clear the cache of Whatsapp (Settings > Apps > Whatsapp > Clear Cache). Don’t worry, you won’t loose any personal data.

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7

Thanks! That helped… :grinning:

1 Like