As we get our feet wet, Iāll be posting some questions and discussions here in the Meta category about the forum itself so we can keep improving it. For now - what do you all think of the categories? Are they clear enough in name and description? Do we need moreā¦ or less?
Our strategy was to keep them small and a little broad for now (eg, Fairphone Cafe) and we can always add more later. I guess weāll just have to see what are the most asked topics.
Iāll give it a try sometimesā¦
Any chance on selecting multiple (or at least two) categories when creating a new thread? Seems to me, that it could be a good idea to ātagā threads with a language category if they arenāt english. So people from spain, germany, french,ā¦ who prefer to post in their own language could use these tags to post in a specific language, while I should be able to easily filter them out with my settings (I suppose).
I think the issue here is that we want to present a structured way that you all can give feedback. If itās a collection of your issues and requests, and the Fairphone team doesnāt have the capacity to collect all this then weād all be disappointed with the results.
With this in mind, members of the product and communications team are working on more open design methods to get feedback from the community. It will take us some time to get these rolling, but once we have updates weāll share them with you. Thanks again for the feedback!
The topics are good. There could though be a good thing to make sub topics like the āBug Reportsā under āFairphone Helpā. I can think of sub topics regarding the features the phone has like GPS, WIFI, CAMERA, OS, BATTERY and so on. The goal is to narrow down to topics of intrest.