Welcome to the forum @Leti974! 
In order to be able to send PMs…
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Hi, I am Willem aka Dutchlion. I ordered my F1 in november 2011 and I’m still using it. When it stops working I’m sure I’ll go for the F2 since I love the idea behind the Fairphone.
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Hi, I am Arno, I am from Austria 
and I want to buy a used Fairphone for my wife.
I found the “offered” section and a good fairphone offer from an other user. How can I contact him?
Edit: now, after writing the first words, I was able to contact the other user. So I am hopefully get it…
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Welcome to the forum!
As for your question on contacting other users: As soon as you reach ‘basic user’ status (which you have), you’ll be able to send direct messages by clicking on another user’s name and clicking ‘message’ in the box that pops up.
Alternatively, click the three dots next to the reply button underneath their post and then click the flag icon. The box that then appears will also have an option to message the author of the post.
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Hi Arno from Austria! 
Have you heard of the Austrian Fairphoners? Maybe you can join us on one of our next meetups.
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Hello. Reading @anon59030904 post above, I realise I am in the very same situation. I never introduced myself since I joined the forum (but never posted either, just reading up to now).
I’m Thibaut, French living in Brussels and still proud owner of a working FP1, delivered by Santa Claus on 25th December 2014. It is my 1st smartphone.
I’m working in IT business, and with this phone, I confirm (but happily) the expression “[que] les cordonniers sont toujours les plus mal chaussés”. My goal is to keep the FP1 till it dies, and I have a good battery, so be careful, it may last!
My beloved wife (who probably spoke with Santa for the first Fairphone in the family) bought a second-hand FP2 beginning of 2017.
Fairness and ecology drew our attention to Fairphone. With the end of the FP1, one can realise it is more complex than initially thought. Anyway, I am still supporting the initiative.
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Hi,
My name is Arnold, I’m almost 66, Live in Chester.UK.
We bought FP2 for myself and My wife And once again I allowed my heart to go before my Brain.
It was the biggest mistake I have ever made At times I wish I could Get my Money Back, It came with No instructions.
So how am I to Know how the bloody thing works.
Just getting the screen to open so i can place icons where i want them is beyond me and if I accidentally hit the right combination of ?.. will I have time then to sort it…
…
Its like now for some reason when the phone rings I don’t get a button to answer it fortunately there is a local shop that can help me but they are shutting soon this has happened before…he did say something needs to be refreshed but what? and where is it.
I look at your list of messages since i last looked and I could be on another Planet. I can just about understand Open source formatting and or something else.
I have grasped that to to get away from windows I needed to Go over to Linux so I had it put in my Pc. and so far its been Great.
What would I like well? Could someone create for me a heading Marked Plain English.
Explain or give me A link that I can go to to get basic instructions for all these jobs that your generation grew up with Marco where As mine are just baffled with I also do not have someone your age to help me with these issues.
Arnold
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Welcome, @Arnold_Wilkes.
For your information, maybe this can help: http://bfy.tw/DkRj
It leads to information like this website, or this one.
Hi Arnold,
Fairphone has several local communities called “Fairphone Angels”. There, other Fairphone owners help each other out with problems, if possible by meeting directly. Maybe there’s one in your vicinity.
@Chris_R might be able to help.
And welcome to the forum of course.
Ingo
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The #communitymap will directly lead you to the nearest Fairphone Angels. You can simply send them an email and they will try to help you with any issues.
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There’s still such a thing as books 
.
Edit: As an informed customer, you of course know that it is not mandatory that you buy your books from Amazon, there are other online sellers or even real bookstores in your vicinity (more or less) you can go to. Browsing through stuff at Amazon and then buying from your nearest bookstore is actually rather cool and subversive, because it turns the whole “I’ll look at goods in the store, even ask for advice there, and then just order everything online.” thing around very nicely.
And it doesn’t shock @Stefan so much, hopefully .
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How dare you to link to Amazon??? 
They are about the worst thing that has happened to books in all the time since they were invented.
What about this one: https://www.abebooks.co.uk/9781511577847/Guide-Android-Seniors-Introduction-Phones-1511577843/plp Ohoh, guess who’s the publisher: Createspace - An Amazon company.
Edit: There is this blog: http://www.androids4seniors.com/
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Hi everyone,
Finally got myself a Fairphone - been wanting one fort a while, since I first heard about it several years ago. I’m in the UK so I’ve got mine from The Phone Coop. Very pleased so far - it’s a Factory refurbished Fairphone 2. Thank you for the support videos - I used to see how to get the back off and back on again!
I teach a Masters degree in Social Entrepreneurship at Goldsmiths, University of London, so I use Fairphone as an example a lot. Many thanks to all of you.
Warm regards,
Richard
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Welcome to the forum, @richardhull! Great to hear that Fairphone is being taught on universities! 
Maybe you want to connect with the London Fairphone community?
Thanks Stefan
Warm regards,
Richard
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Hi there!
My name is Ingo. I’m not exactly new, but as I joined the Fairphone Angels (for Hamburg) about three weeks ago I thought I could write a few words
The Fairphone 1 was my first smartphone ever. I had read about it in the computer magazin c’t a couple of times and already knew about the fair mouse by NagerIT. When it came close to the end of the crowdfunding phase and it looked realistic that the target would be reached, I thought “Why not?” and joined the Movement
It seemed a little risky to spend 300€+ on a device where the company didn’t actually have experience in producing a phone. What made it ok for me was the fact that they wanted to use an existing design. Otherwise I would have stayed away.
The most important aspects about Fairphone for me are the conflict minerals and working conditions. Fairphone didn’t just want to avoid Congo altogether and for the working conditions they had a set of improvements they wanted to implement at the manufacturing site (if only for the time the FP1 was produced). Still, this seemed to be a lot better than any of the big smartphone players. That basically was what convinced me to join. Sustainability was of minor concern to me. The only requirement - which the FP1 met - was to be able to replace the battery myself (also something not too common for other smartphones), as I had to do this for my previous dumb phones a couple of times.
Now, a little more than 3.5 years later, the FP1 was a success if you ask me. Sure, support has ended. But mine still works. No damages. No important app that I cannot run. And in general it’s already better than my expectations. From what I read about smartphones in general (typically in use 2 years max, often less) and Android in particular (even big players don’t update all their models to new version of Android and often don’t fix all security issues), I estimated I would maybe use it for around 2 years and wouldn’t get any major kind of update. But it did with the “unified storage” update (some of my friends still suffer from “no space” problems as their models still have some clumsy storage layout).
Ok, other than that I’m a software developer (not mobile, though), have spent a couple of years attending local linux user groups, and am currently helping out people at a local monthly meeting where people from the neighbourhood can come to if they have issues with their laptop, tablet or smartphone.
Cheers
Ingo
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Welcome to the forum, @Ingo, formerly known as @brackmeister. And especially welcome to the #fairphoneangels program! 
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Hello,
it’s time to introduce myself to the forum. My name is Felicitas and I was working as Document- and Output-Management Specialist for a long time. As I was Support Manager at Xerox I’m also familiar with printer software and connectivity.
I started using electronical devices when the first Palm Pilot came into the market. My first smartphone was a Palm Centro, then all versions of the Palm Pre (exept the Veer, that was too small). WebOS was such a good one, Apple still copies its functionality. I switched then to Android with MotoG, OnePlus etc when my daughter pointed me to the good concept of Fairphone and here I am.
Due to my ludic drive my FP2 has to suffer 
I switched from the stock OS to FairphoneOpen, found that apps I like are missing and tried to go back. And this ended in disaster 
The screen turned to black, it’s still possible to enter fastboot mode, but the flash script hangs after verification. So I’m grateful that there are #fairphoneangels and will contact them for help.
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