just got a brand new fairphone 6 and the wallpaper and display app won’t work at all, it just won’t open. I’ve tried from the settings menu and the home screen. please help!!
Hello and welcome to the community
are you on stock FPOS or e/OS?
Have you changed any launcher settings?
Could you perhaps share a screenshot of your settings?
Hi, thank you for your response. How do I tell if im on stock FPOS or e/OS?
What did you buy or install?
okay managed to find out I’m on FPOS (sorry I’m new at this) 
I’m not sure how to attach photos on here, but I’m on android 15
thank you for getting back. could you then please explain what do you mean by the display app?
Usually you can access the display settings via settings
sorry I meant wallpaper and style!!
1 Like
ok
so what happens when you go to settings and search for wallpaper and style?
Please find my screenshot below
the app just won’t open at all, if i click on it it takes me right back to the settings menu, and it’s the same on the homescreen
1 Like
Thank you.
Now it is clear to me but I don’t really know what went wrong.
Perhaps someone else will have some clue.
Just a last thought - have you transferred any settings from your old phone?
I don’t think so no. Thank you so much for trying to help, I really appreciate it!!
Can you go to “App info” by tapping that option as shown on the screenshot? Then clearing the Cache might help?
3 Likes
Thank you for the suggestion. I tried clearly the cache and storage. I also tried disabling and enabling the app and force stopping it but none of these have changed anything
1 Like
Did you take over apps, settings etc from a previous phone? If yes I would do a clean install without taking Apps from meant only for e.g. Samsung, Motorola etc and def do not take over any settings.
Having the same issue. Got my fairphone today. Trying to open the wallpaper app it just crashes immediately.
Also, If I browse photos, it is not possible to set any picture as background Image. I did copy apps from a previous Android, but only a manageable amount of apps. Also tried resetting the app settings.