My FP3+ [ie FP3 with upgraded camera] barely records video sound. Other family phones - Nokia, Samsung - record videos where you can easily hear children playing etc.
I have tried the FP3 stock app, GCam port, Open Camera. Same whispering sound with all three.
My recording app by contrast allows me to record at an acceptable volume. It is ASR by nllapps and I have set the gain on record to +20dB. So there’s nothing wrong with the hardware, I guess.
Anyone got any ideas? Very grateful in advance.
I am generally very happy with FP3, use it because of its moral stance, but am not a geek, so don’t want clunky workrounds. [I have installed AudioBoost and get a decent volume on playback - but that is clunky - why not a properly working video recorder?.]
In 2021 a working video recorder is an essential component for everyday non-geek smartphone use - I have seen posts which effectively come from the early mindset of Linux users and don’t find them all that helpful as an everyday user!
I am in contact with Fairphone help, and they have passed on my problem to their technical people.
Would you want to link to that?
As for WhatsApp, mine gives decent audio from me when on video calls, so far as I know.
My FP3 also has very low record volume using most audio record apps. I covered that in my initial post, but didn’t make it clear this was only possible on one single Recorder, set at max gain - not really very acceptable either.
Wait and see, now.
this issue is dragging on and I would like to be sure that I’m not simply seeking something beyond what is standard in FP3+.
Are there other FP3 users in Sheffield UK area with whom I could physically compare my recording volumes?? [without using Facebook please]
I seem to have drafted the text below but never sent it. I will now send [9 Jan 2022] and add a further post.
Just to close this off floowing my initial post, after any amount of effort both by support and me, and much patience on both sides, support sent me a new FP3 [I could have opted for a 3+ but that felt cheeky so instead also fitted the new camera module which I had before].
Sadly, the volume on video recording continues to be much lower than on parallel recordings made on Nokia and on Samsung both tablet and phone.
It must be a design feature. But it remains, for me, quite unsatisfactory.
Although I wrote above the result was unsatisfactory, that is not a complaint about FP support. They simply could not find the cause of an evidently rare condition.
Strangely the difficulty has cured itself. I have no idea why. So as I wrote previously, there was a lot of joint effort which included me making many comparative recordings between my FP3 in different modes and with Nokia and Samsung, me doing one [or two] factory resets. Even with the brand new replacement FP3 I still had the low recording sound issue.
Then for no apparent reason it now records at an acceptable volume on video and sound recorder.
This will be of no help to you since I cannot find anything to explain it. I had not changed any use behaviour, to my knowledge, nor changed the apps loaded. Nor was it linked to any OS upgrade.
Nor have I started using hearing aids or getting ear wax cleaned out.