USB FP2 connection with a PC is no more recognized

Help Fairphone 2
1

When I connect my FP2 via USB to my PC it is no more recognized. I don’t see the FP2 appeared as a connected device in which I can navigate throught directories to tranfser my photos.
I have tested it on two different WINDOWS machines (8 and 10) and on a Centos7 one without success. When I try several time it happens that the FP2 appears in the file navigator (rarely) but I can’t navigate in it.
It used to work. I updated my OS yesterday to OS 17.07.6. Could it be related to this operation?

For expert I have traced the sytem logged messages got on Centos7 when I plug it on one USB port. I copy it bellow in case it would help.
Thank you

Jul 31 11:21:40 marupgrade8 kernel: usb 3-10: new high-speed USB device number 7 using xhci_hcd
Jul 31 11:21:41 marupgrade8 kernel: usb 3-10: New USB device found, idVendor=2ae5, idProduct=f003
Jul 31 11:21:41 marupgrade8 kernel: usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 31 11:21:41 marupgrade8 kernel: usb 3-10: Product: FP2
Jul 31 11:21:41 marupgrade8 kernel: usb 3-10: Manufacturer: Fairphone
Jul 31 11:21:41 marupgrade8 kernel: usb 3-10: SerialNumber: cb1ac03f
Jul 31 11:21:41 marupgrade8 mtp-probe: checking bus 3, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-10"
Jul 31 11:21:41 marupgrade8 mtp-probe: bus: 3, device: 7 was an MTP device
Jul 31 11:21:41 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,007]/'
Jul 31 11:21:41 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:21:41 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,007]/'
Jul 31 11:21:41 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:21:41 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-CRITICAL **: Could not set mount point in database ‘urn:nepomuk:datasource:032c0f4100257aa2090cda00c4992ba3’, GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: column nie:url is not unique (strerror of errno (not necessarily related): Ressource temporairement non disponible)
Jul 31 11:21:56 marupgrade8 gnome-session: (nautilus:8539): Gtk-WARNING **: Refusing to add non-unique action ‘TerminalNautilus:OpenFolderLocal’ to action group 'ExtensionsMenuGroup’
Jul 31 11:21:56 marupgrade8 gnome-session: (nautilus:8539): Gtk-WARNING **: gtk_widget_size_allocate(): attempt to allocate widget with width -15 and height 34
Jul 31 11:22:09 marupgrade8 kernel: usb 3-10: usbfs: process 10449 (events) did not claim interface 0 before use
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,007]/'
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,007]/'
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-CRITICAL **: Could not set mount point in database ‘urn:nepomuk:datasource:4981c5f4da327c4437219be519c93321’, GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: column nie:url is not unique (strerror of errno (not necessarily related): Aucun fichier ou dossier de ce type)
Jul 31 11:22:13 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-CRITICAL **: Could not set mount point in database ‘urn:nepomuk:datasource:032c0f4100257aa2090cda00c4992ba3’, GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: column nie:url is not unique (strerror of errno (not necessarily related): Aucun fichier ou dossier de ce type)
Jul 31 11:22:13 marupgrade8 gnome-session: (nautilus:8539): Gtk-WARNING **: Refusing to add non-unique action ‘TerminalNautilus:OpenFolderLocal’ to action group 'ExtensionsMenuGroup’
Jul 31 11:24:10 marupgrade8 kernel: usb 3-10: USB disconnect, device number 7
Jul 31 11:24:10 marupgrade8 dbus-daemon: dbus[1105]: [system] Activating via systemd: service name=‘org.freedesktop.hostname1’ unit='dbus-org.freedesktop.hostname1.service’
Jul 31 11:24:10 marupgrade8 dbus[1105]: [system] Activating via systemd: service name=‘org.freedesktop.hostname1’ unit='dbus-org.freedesktop.hostname1.service’
Jul 31 11:24:11 marupgrade8 systemd: Starting Hostname Service…
Jul 31 11:24:11 marupgrade8 dbus[1105]: [system] Successfully activated service 'org.freedesktop.hostname1’
Jul 31 11:24:11 marupgrade8 dbus-daemon: dbus[1105]: [system] Successfully activated service 'org.freedesktop.hostname1’
Jul 31 11:24:11 marupgrade8 systemd: Started Hostname Service.
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: new high-speed USB device number 8 using xhci_hcd
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: New USB device found, idVendor=2ae5, idProduct=f003
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: Product: FP2
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: Manufacturer: Fairphone
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: SerialNumber: cb1ac03f
Jul 31 11:24:11 marupgrade8 mtp-probe: checking bus 3, device 8: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-10"
Jul 31 11:24:11 marupgrade8 mtp-probe: bus: 3, device: 8 was an MTP device
Jul 31 11:24:11 marupgrade8 kernel: usb 3-10: USB disconnect, device number 8
Jul 31 11:24:11 marupgrade8 gnome-session: Gjs-Message: JS LOG: Unable to mount volume FP2: Gio.IOErrorEnum: Impossible de trouver un périphérique udev correspondant.
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: new full-speed USB device number 11 using xhci_hcd
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: new high-speed USB device number 12 using xhci_hcd
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: New USB device found, idVendor=2ae5, idProduct=f003
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: Product: FP2
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: Manufacturer: Fairphone
Jul 31 11:24:12 marupgrade8 kernel: usb 3-10: SerialNumber: cb1ac03f
Jul 31 11:24:12 marupgrade8 mtp-probe: checking bus 3, device 12: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-10"
Jul 31 11:24:12 marupgrade8 mtp-probe: bus: 3, device: 12 was an MTP device
Jul 31 11:24:12 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,012]/'
Jul 31 11:24:12 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:24:12 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: Could not find parent node for URI:'mtp://[usb:003,012]/'
Jul 31 11:24:12 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-WARNING **: NOTE: URI theme may be outside scheme expected, for example, expecting ‘file://’ when given ‘http://’ prefix.
Jul 31 11:24:12 marupgrade8 gnome-session: (tracker-miner-fs:8548): Tracker-CRITICAL **: Could not set mount point in database ‘urn:nepomuk:datasource:032c0f4100257aa2090cda00c4992ba3’, GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: column nie:url is not unique (strerror of errno (not necessarily related): Ressource temporairement non disponible)
Jul 31 11:24:13 marupgrade8 kernel: usb 3-10: USB disconnect, device number 12
Jul 31 11:24:13 marupgrade8 kernel: usb 3-10: new full-speed USB device number 13 using xhci_hcd
Jul 31 11:24:14 marupgrade8 kernel: usb 3-10: new full-speed USB device number 15 using xhci_hcd
Jul 31 11:24:14 marupgrade8 kernel: usb 3-10: device descriptor read/64, error -71
Jul 31 11:24:14 marupgrade8 kernel: usb 3-10: device descriptor read/64, error -71
Jul 31 11:24:14 marupgrade8 kernel: usb 3-10: new full-speed USB device number 16 using xhci_hcd
Jul 31 11:24:14 marupgrade8 kernel: usb 3-10: device descriptor read/64, error -71
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: device descriptor read/64, error -71
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: new full-speed USB device number 17 using xhci_hcd
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: Device not responding to setup address.
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: Device not responding to setup address.
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: device not accepting address 17, error -71
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: new full-speed USB device number 18 using xhci_hcd
Jul 31 11:24:15 marupgrade8 kernel: usb 3-10: Device not responding to setup address.
Jul 31 11:24:16 marupgrade8 kernel: usb 3-10: Device not responding to setup address.
Jul 31 11:24:16 marupgrade8 kernel: usb 3-10: device not accepting address 18, error -71
Jul 31 11:24:16 marupgrade8 kernel: usb usb3-port10: unable to enumerate USB device

2

Finally I have solved the problem by

  1. Changing the USB cable that worked for charging but no more the data transfers
    2: I followed the solution given at:
    USB file access (MTP) not longer working after upgrade
    to activate the data transfer mode instead of power charging mode in the notification log.

Thanks to the forum feeders.

1 Like
3

This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.