I ordered my FP4together with theUSB C cable accessory.
But every time I plug it in and out I hear a light rattle. It could be the material it self itcould be the sound of light sparkeling as well.
Anyone here ordered the cable as well and can say if it’s the same for you?
Yeah, mine does that too. I would characterize it more as a metallic “swooosh” though
Probably just tight tolerances in the connector, my cheap Anker ones plug in way more loosely.
Thanks for moving.andthanks fortha fast replies.
Good to hear that thisis common.
Still strange though.
If @flabanf get’s a feedback I would lovetohearit.
Whenever I plug out the USB-C cable from my FP4 I hear a loud rattling noise. Idk if it comes from the cable itself or the charge port but it is pretty distinct. Is this normal or should I be worried? Does anyone else have this issue? Thank you in advance
Hello and welcome to the Community Forum. I moved your post here because it seems this issue was discussed here before. I hope you find your topic fitting in this topic.
I got the USB-C 3.2 Long Life Cable today and noticed a ‘clicking’ sound when unplugging right away.
After reading the posts here, I compared it with a Nokia USB-C cable and charger. What was quite interesting is the fact that it makes the sound even when not plugged into a charger or phone. Even when just popping off the attached USB-A adapter, I get the sound - no matter which end of the cable I connect it to. So if this really was an electrical issue, the unplugging had to create enough friction to cause this, which sounds unlikely to me (then again, never was good with physics). My guess is: this sound is the tiny pins inside the USB-C connector that snap back in place or something like that? Probing the insides of the connector of the Nokia and Fairphone cable gives the impression that inside the Nokia one everything seems very stiff while there seems to be some flexibility in the Fairphone one. It’s really hard to tell though.
Did anybody get an answer from support on that matter? I’ve read that some got the info that this indeed was a defect.
Hi there, same issue for me, a sort of electric sound when I unplug the USB-C 3.2 charging cable from my FP4. As already written above, the sound is even there when I unplug the USB-A adapter and that the cable is not plugged anywhere…
So I contacted the support, sent a video of the sound and they sent me a new cable. BUT, the sound is still there, however, it is way more quiet now. Just a little “swish”
Just still don’t know if it can damage the FP4 or any part of it…
Did you read the above posts? It seems some have contacted Fairphone and received a new cable, although this hasn’t in all cases completly resolved the issue.
You may be better of contacting support|at|fairphone|dot|com
Yes I read the posts in this thread. I was referring to the last post before mine by @vorax. They have contacted support and are waiting to hear from them. I wanted to know whether the support team already came back to them with answer.
Hi, I got an FP4 and the Fairphone USB-C cable about a month ago and I have the same noise when I unplug the cable (also noticed it when unplugging the USB-A adaptor).
So I guess I should also reach out to Fairphone to let them know that another user has that issue.