Hi
I live in Egypt. My phone has a SIM from a provider “We” but it has a number transferred from “Vodafone” with the 010 Vodafone prefix here.
The same thing happens with a SIM from Etisalat which also has another prefix other than the default 011 here.
The phone never detects updates while these SIMs are in place.
When I insert a SIM from Orange witch has an Orange number it detects the updates instantly.
This was the case with the update to Android 11 and the security patch released after it.
Can anyone provide any insight to why this happens?
Thanks for your time.
Updates are sent via the network operator and clearly your operator isn’t included, which is unsurprising as Fairphone only support a limited number that are based in the EU and 'surrounds.
You can of course update manually
What OS version do you currently have?
Link to downloads:
Caveat on network availability ~ even some in the EU never get them when they are virtual carriers etc.
Manual installation: Likely to wipe all data so make backs if you can
We is a virtual provider. That would be the issue.
All the time it was on Vodafone with a Vodafone number it would get the updates normally.
What I am surprised of is that even when I check for updates on wi-fi when the We SIM is inserted it says there are no updates.
When I insert the Orange SIM it prompts for the update upon start.