I would like to now: Did you have a beta test for this version 1.8 with selected users before releasing it to all users? Didn’t you got feedbacks about all the bugs and problems which are in this version which are reported now?

It might be a usual procedure from hotlines, but it’s not unfair to tell the people to read the instructions (RTFM :wink:), that’s what they are made for. It was a strange thing to see, that after installing the system update and after seeing the system to update a lot of apps automaticly that ther…

[image] Roland768: but it’s not unfair to tell the people to read the instructions You are mixing up two different things: It is not unfair to tell to read the instructions - but It is unfair to subject useres they didn’t read them. Very strange “beta test” which doesn’t test the update pro…

Do those who rise the RTFM argument ( @Roland768 ; @Reid_Sommerville ) really say that the update instruction included the following: “If you, when trying to reinstall the play store, get the message that Fairphone is updating in the background, then you should…” ? If so, it must have been put th…

We are taking all your feedback into account to improve the software dev, testing, and general update process. I see one particular issue that you mention that is a bug and should not be happening, the message: “If you, when trying to reinstall the play store, get the message that Fairphone is up…

[image] anon90052001: As for issues like the icons being too big, that was a decision as I understand it to make the look and feel look more like Android 4.4 KitKat. This was done by our UI/UX and software dev partners, Kwamecorp. Of course FP team members also approved it, but I want to emphasi…

[image] anon90052001: …an entirely new launcher/home screen comes with this update. It was intentional. We communicated this in our owners email - so I’m interested what advice you have for how we can better communicate this… Personally, I couldn’t foresee that a new launcher/home screen mean…

Three people including myself took the time to post the solution in the main thread within an hour of the update being announced, way before the angry people started posting. regarding there being no information that the home screen had to be set up from scratch, I read that in the very first email…

I agree completely with @tin Actually, I am surprised that we need to give advises to a phone maker about how to beta test their software and how to handle their software contractors. But ok, let’s say it again : You decide what goes in your OS. Not your contractor. Your contractor might make con…

I understand all replies here, and like to address this: Fairphone is hiring Android-developers . And yes, maybe some of you think this is too late. But if you are or know someone capable of joining the Fairphone-team, do not hesitate! :smile: Btw, I don’t work for Fairphone, if I had my bachelor in …

@tin and @Barth I agree with making the software fool proof and we will work hard on maturing the software. I read through both of you posts and your points are clear on the more negative aspects and strategic level. Seeing both of you have experience in software/beta testing, would you be willing …