Update frustrations

[snw]

I’ve updated my OS 3 times since owning my Fairphone and every time has been an extremely frustrating experience.

The first and second times I had to re-download everything, set up ringtones, desktop everything all over again. I was promised this wouldn’t happen again in the future. To be fair - it didn’t, but it took numerous attempts and resets to be able to download Google apps again, and now that I have google email notifications aren’t working (and yes, I’ve been through all the tutorials and checked all the right boxes are ticked. Worst of all some phone numbers have been deleted from my contacts.

Fairphone hardware has been great, but that’s useless when the software doesn’t work properly, and updates are more hassle than they’re worth.

[paulakreuzer]

@snw

I was promised this wouldn’t happen again in the future.

I don’t think anybody would promise such a thing, but thats beside the point.

Is your wifi symbol blue or grey? Did you already download or update any app from the play store after the update?

Please check the following topics if your problems relate:

Google sync lost after update

Hello, Since the last 1.8.7 update the sync with google is not working anymore : The agenda event are not shown anymore The playstore is not accessible I coulnd’t activate the data sync to be able to reinstall and restore the phone. I tried reapplying the update manually but it didn’t changed anything. Can you please help me to fix that. I wanted to save and restore the phone but i don’t want to lose data ans setups. I saved data to the SD card using the save and restore app but I’m not …

Contacts missing after update

Help! Since today, I lost all my contacts!!! Even worse, if I try to make a new contact, I get the message ‘Contacts has stopped’. So can’t make any new contacts. After a Phone call, I don’t have a memorylist of who I called. I store most contacts on the Phone, some were on SIM. But all is lost. And the Contacts app doesn’t work anymore. Don’t know if it has anything to do with the KolaNut update (which I did monday, and worked fine then and yesterday).

WIFI-symbol grey after latest update (1.8.7) - workaround not working

Hello, I have the same problem as after update to 1.8.5 (Problem with WhatsApp and others after Update to 1.8.5) - but now the download of an app from the store works only till restart of the phone - then WIFI is grey again. Michl

[ikmacbeth]

I would just like to second everything snw has said.I am experiencing exactly the same issues with the current update and I am becoming increasingly frustrated and annoyed with Fairphone’s continually botched updates.

Ian