Update doesn't work

If I try to update my fairphone 2 to the newest version, it ceases and doesn’t continue! After downloading there is always this message “Please be patent” and the little wheel is turning. I can’t get further to the “Rebooth” or “abort” fields…

Thank you & cheers from Switzerland

A post was merged into an existing topic: OS 1.2.8 / 1.3.6 software update gets stuck at “just a moment” after downloading