Unstable network connection

Help Fairphone 4
1

Dear Community,
Since 1 week i do have problems with the Network connection. The WLAN is stable, but the fairphone looses mobile Network regulary.
Strangely enough it seems link it is more stable if I am inside a building than outside.

I did try restart but I just helps for some seconds. After that the connection is lost again.

Furthermore I am quite sure, that neither there is a problem with the Sim card nor with my provider. I tried with a different phone and it worked.

Additionally I made a available system updates.

Does somebody have an idea what might solve the problem?

Thank you!
Lena

2

Hi Len and welcome to the forum.

You may like to check the Settings > Network and Internet > Mobile network > Advanced > Preferred network type and select maybe just 4G and see how that goes

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