Many is a vague word and seems used to imply too many. How many id too many, surely that is for Fairphone to judge as they are trying to run a business based on Fairness. If they don’t succeed then who really looses out. Not the western must have a phone consumer that’s for sure. It may be useful to know how many proportional to how many are, and then compare that to how many consumers of other items, services and employment are not satisfied to get a picture of where an individual can help relieve the unhappiness.
I’m saying my dissatisfaction with the phone, is unlikely to be as great as the dissatisfaction of those exploited to produce it and the only recourse I have to that is to buy the Fairphone no matter how ‘Unsatisfying’ it maybe.
Some consumers are not satisfied, due to unrealistic expectations.
I am dissatisfied with the rabbit ears on my case, the camera apps output and the sound quality on speaker phone, but I didn’t expect a lot and the phone does what I want without rebooting etc.
The topic was about the phone functions, not about my philosophy that underlines my response .
Apart from bullet 5 about support I do not have any of the poor experiences mentioned, nor do I see ‘many’ complaints about the other points.
It seems that you may be responding to my post
The main purpose of the Fairphone is the fair employment not the longevity of the phone, although that is touted as a sense of ‘caring’ for the environment
Many people will be unsatisfied with products they buy but are they even considering how the products are made. This was a comment about Fairphone as a company base on the premise of fairtrade for the sourcing.
The phone and support are other matters that only effect a number of Fairphone users ~ a lot are probably happy ~ most are not using the forum for help.
Each of us exploits, what anyone of us gets from that is irrelevant unless I am made aware of it. Once I am I consider a) the one who exploits and b) the one(s) exploited.
My recourse is to treat others as fair as I can not to expect others to abide by my philosophy. That I appear to care for the workers is a misinterpretation of language as words not as logic. I care for myself and don’t want to disgrace myself further by not opting to buy a phone by a company that cares for the people I exploit. The phone doesn’t even have to work, the company may be a fraud, but intention is clear. Will I be disappointed with the phone, [yes]. Could I do better in buying another phone [no].
Again I expect more form myself than the phone and given my failures the phone is a very small inconvenience, one I invested in, and not a problem at all.