@Stefan, my battery was replaced in September after the first one bloated. I don’t have the draining issues Nathalie is reporting, just the strange jumps shown in the screenshots. Is a new battery the solution for me as well? If so, will Fairphone replace it for me considering it’s only four months old?
@paulakreuzer Thank you very much for the tip - unfortunately it doesn’t seem to work for me. I tried resetting the battery a couple of times, but today the phone has been unresponsive several times, and once I had to remove the battery to get it to wake up.
Would anyone have any other tips? I’m thinking perhaps it’s time to contact support, because it’s getting to the point where I can’t trust my phone to be operational when I need it to…
Thank you for the advice. I purchased a new battery which I installed yesterday. I charged it to 100% before turning on, however I am still having problems. I have had 2 spontaneous reboots in the last 90 minutes, and the battery seemed to drain awfully fast last night when it was on flight mode. I’m also still getting invalid file download when it boots up (I think it’s part of it checking for system updates but it doesn’t say what application even when selecting and holding the download notification which isn’t up for very long.) I’m wondering if I need to do a reset and reinstall of the OS?? Or is the next version going to be available soon? Thanks for your advice. Nathalie
My problems are similar to saraest:
It reboots on its own.
It’s not always reacting to the power button or it takes a long while.
The phone can be very slow in general (especially while updating apps, that’s so frustrating! Is it possible to stop the updates and only doing them when I like?)
I’m planning to replace my battery, but I’m wondering if that will fix all the problems. Should my power button not be replaced as well? Or can it be the software that needs an update or reset?
My phone has the same problems with rebooting and unresponsiveness.
Sometimes I think it’s the power button, since I had a lot of moments that I didn’t even push the power button entirely and my screens goes on. When is push the power button normally I sometimes get the switch of or reboot screen.
It is not always though, my phone rebooted also when I was sleeping.
I have 3 sets of batteries, a 2 year old one and 2 new ones. I switched them several times to check if it is indeed the battery, but it didn’t change anything.
If you do tags correctly (wait until you can click and #wakelock::tag appears ), you can read all topics that are tagged #wakelock . Unfortunately your #wakelock is not clickable.
A wakelock appears if an app needs background time from the CPU. Usually that is only seconds, but sometimes a malfunctioning app makes an indefinite wakelock that drains your battery.
Hi everyone, my FP1 has the same issues for a few months now:
random reboots, unresponsiveness for seconds or minutes and fast battery draining.
I already replaced the battery last year and the one I have is not bloated.
I also did a hard reset a few weeks ago because of the reboots and the unresponsiveness. I thought that could help. Unfortunately it even seems to be worse especially with the battery problems.
I will check the wakelock thing now and I hope this helps.
I posted about this same issue the other day. My reboots are generally very quick though. The unresponsiveness occasionally is only solved by removing the battery.
It seems there are quite a few who are having this issue now.
@Jane_Elize It is not the same issue apparently. These problems can be caused by a thousand things and we here in the forum aren’t very good in fixing them remotely.